| Item |
Major Risks |
Major Response |
Information
Security |
- Diversifying and sophisticated computer viruses, cyber attacks, management errors by employees and contractors
|
- We have established an Information Security Committee aiming to achieve preventative measures against risks such as loss, destruction, falsification, or leaking of information. We have appointed individuals responsible for information security and an administrator in each division, and are building and operating a system able to guarantee effective information security measures
- Worked to strengthen our cyber security system by implementing the measures required to prevent a reoccurrence with all due speed, including establishing the position of chief information security officer (CISO), establishing a defense-in-depth security framework, and enhancing our monitoring system
|
| Food Safety |
- Food accidents such as food poisoning or foreign matter contamination or food labeling errors
|
- Strengthen the organization in charge of quality control and product labeling
- Thorough hygiene management and food labeling in accordance with HACCP
- Regular microbial testing of in-store prepared food
|
| Natural Disasters |
- Impacts on our business activities as a result of breakdowns in societal infrastructure
- Loss of community and societal trust and damage to our brand if we do not enact the aforementioned disaster-response measures
|
- Introduced a safety monitoring system to immediately check in on the personal safety of our employees and their families in the event of a disaster
- Formation of a disaster-response headquarters in the event of a disaster
|
| Personnel and Labor |
- Changes in personnel and labor-related laws and regulations and systems, labor supply and demand due to the progress of the low birthrate and aging population, and other changes in the business environment
|
- Created working environments and human resource training giving employees the option to choose flexible ways of working tailored to their individual circumstances and allowing all employees to thrive based on their drive and abilities, without reference to their gender, age, educational background, or related factors
|
| Business Continuity |
- In the event of a large-scale natural disaster that exceeds expectations, damage to buildings and equipment of business hubs such as stores, interruption of various infrastructures, suspension of information systems, disruption of supply chains and absence of decision makers, etc.
|
- Formulated basic policies in the event of a large-scale disaster in the regions where our business hubs are located
- Formulated business continuity plans (BCPs) and established business continuity management (BCM) systems at each business hub
|
| Market Fluctuations |
- Influence of weather, economic conditions, personal consumption trends, competition with other retail companies, etc.
- Losses due to lower profits from existing stores and new stores in the future, or store closures due to these fluctuations
- Impact of higher-than-expected fluctuations in interest rates, foreign exchange rates, stock prices, etc.
|
- Capital investment through the procurement of interest-bearing liabilities
|
Regulatory and
Institutional Trends |
- Impact of official regulations, loss of liability for damages, etc., and loss of customer confidence resulting from a situation such as the sale of problematic products due to an unforeseen reason
- Due to revisions to the Act on the Measures by Large-Scale Retail Stores for Preservation of Living Environment, City Planning Act, and Building Standards Act, as well as changes in regulations established by prefectures, etc., difficulty in opening new stores or renovating existing ones, and a decreased number of potential store openings in the future
|
- Compliance with various legal regulations such as the Antimonopoly Act, consumer protection-related acts, environmental and recycling-related acts, and the Personal Information Protection Act
|
